Senior Accounts Executive

THE 13TH FLOOR SENIOR ACCOUNTS EXECUTIVE ROLE – 2025
Are you ready to join us at The 13th Floor, where creatives live?

We’re all about making waves in the industry, creating award-winning campaigns and ads and bringing our clients’ visions to life! We believe that remarkable talent, enthusiasm, and creative thinking add up to amazing out-of-the-box work – and we aren’t afraid to be bold in all that we do!

We’re looking for a senior accounts executive with excellent client management skills. As an Account Executive, you will be responsible for building and maintaining the all-important relationships between clients and agency staff to grow sales and drive growth.

Objectives of this role:

  • Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
  • Build Client/Stakeholder relationships to ensure the company value and brand are maintained at optimum levels and targets are achieved
  • Provide sales support to ensure clients needs are met timeously and targets are achieved
  • Maintain up-to-date knowledge of communications- and client-related industry trends
  • Identifying new business opportunities, building and maintaining new and existing business relationships

Responsibilities:

  • Ensure professional etiquette and appearance when interacting with clients
  • Prepare briefings on the business, technical and financial benefits to develop customised solutions in collaboration with clients
  • Consult prospective, new, and existing Clients to promote the company’s image, products, and services
  • Act as a Client’s champion to ensure that all departments understand requirements and provide quality products and services
  • Expedite solutions of Client queries or complaints by investigating problems; promptly implementing solutions; preparing reports and making recommendations to Management
  • Ensure products and services are delivered timeously and within prescribed budgets
  • Develop plans to maximise business opportunities with each Client (e.g., revenue forecasts, resource requirements and, sales and marketing campaigns to meet agreed targets)

Personal Attributes:

  • Excellent administrative, communication and interpersonal skills
  • Strong organisational and time management skills
  • Great work ethic and commitment to delivering exceptional client service
  • Team player with the ability to collaborate with broader teams
  • Ability to remain calm in a fast-paced environment
  • Proactive, accountable and resilient
  • Deadline and solution-driven
  • Meticulous with excellent attention to detail

Required skills and qualifications

  • Diploma or degree in marketing, advertising, or a related field
  • 3-4 years experience in a client service position within advertising or a similar industry
  • MS Office (Word, Excel, PowerPoint)
  • Knowledge of Sage Accounting

Salary negotiable. Based on experience.

 

Senior Copywriter

THE 13TH FLOOR SENIOR COPYWRITER ROLE – 2025

Are you ready to join us at The 13th Floor, where creatives live?

We’re all about making waves in the industry, creating award-winning campaigns and ads and bringing our client’s visions to life! We believe that remarkable talent, enthusiasm, and creative thinking add up to amazing out-of-the-box work – and we aren’t afraid to be bold in all that we do!

We’re looking for a senior copywriter with excellent writing skills to be our full-time, in-house copywriter. As a creative team member, the copywriter will write and edit error-free content for various projects (including print, digital, video, and especially social media), working closely with the account and design teams to brainstorm ideas, develop concepts, and articulate messaging. We don’t take our work lightly, so we ensure ample research is done on every client, their industry, and products/services and work with them to create effective branding and marketing. Our ideal candidate is a team-spirited, skilled, imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.

Objectives of this role:

  • Thrive in a fast-paced, collaborative environment with a high-volume workload, often requiring short turnaround times
  • Raise the bar continually for writing fresh copy that connects with a desired audience and drives action
  • Be adept at varying the voice, style, and other messaging characteristics based on the industry, company, or target audience – can you speak colloquially and use the right vernacular to get the message across?
  • Maintain up-to-date knowledge of communications and client-related industry trends
  • Stay current on the appropriate style guidelines and brand voice for consistent messaging

Responsibilities:

  • Create clear, error-free, high quality and effective content to be used across various media channels (e.g., print, digital, multimedia, packaging, point of sale, and client-facing presentations)
  • Ensure content is written according to the brief and fulfils its strategic function
  • Revise content based on internal and client feedback or direction
  • Ensure content is completed timeously and with minimal revisions
  • Collaborate with designers and the production team to ensure synergy and quality between copy and artwork of the final delivery of creative content
  • Research and understand a client’s needs and target audiences through online searches, reviews of existing research, interviews with subject-matter experts, and in-person meetings
  • Collaborate with a team of account managers and creative staff to develop high-quality creative concepts and content
  • Stay abreast of current trends and competitors within the editorial sphere
  • Have a keen eye for detail and edit and thoroughly proofread copy as needed

Bonus:

  • Experience with social media copywriting (Facebook, Twitter, Instagram, LinkedIn)
  • Being bilingual – the ability to speak and understand local languages, e.g., Zulu, Xhosa, etc.
  • Use SEO principles to maximize copy’s reach

Required skills and qualifications

  • Bachelor’s degree (or equivalent) in advertising, journalism, English, communications, or related discipline
  • Two or more years of professional copywriting experience with solid portfolio of work; agency experience is preferred but not imperative
  • The ability to seamlessly switch between clients and tones of voice
  • Exceptional writing and research skills
  • Ability to work independently or with a team to meet deadlines
  • Excellent organizational skills and multitasking ability
  • Proofreading experience is a must
  • Keen eye for detail and appreciation of great design

Salary negotiable. Based on experience.

 

Turning Chaos into Clicks: How to Leverage the Holiday Madness

Turning Chaos into Clicks: How to Leverage the Holiday Madness

Ah, Christmas. That magical time of year when we collectively agree to overeat, overspend, and indulge in a full-on spectacle of glitz, glitter, and endless ads. It’s the season where tradition takes center stage, but let’s be honest some Christmas traditions have gotten a little… out of hand. From decking the halls with more lights than a Vegas casino to battling over parking spots at the mall, the holidays are both delightful and absurd.

In this blog we will explore how the most ridiculous holiday traditions can be turned into marketing gold, if we must live with the madness, why not profit from it right?

The Christmas light wars:  While other countries go wild decorating their entire houses, here in South Africa, we are lucky if we can have a bright idea. Now I know I know; we haven’t had load shedding in quite some time, so why not take advantage of this. Since this season is all about the glitz and glam, if you’re a store that sells lights or decorations, why not do a social campaign where followers can share their most over-the-top Christmas light displays for a chance to win a gift card. Don’t forget to create a branded hashtag like #LightUpYourXmas to make the chaos even more “viral.”

Gifting – “Hands of that toy its MINE!!”: Ah, the “joy” of the Christmas shopping experience. If you’ve ever ventured into a mall in December, you know it’s less about the joy of giving and more about surviving the crowded parking lots and long lines. Somehow, buying gifts turns into a full-contact sport where the only thing faster than a shopping cart is the anxiety attack setting in. So how can you leverage on this? Well, if you have an online store, why not do free shipping with no minimum order this December. Create a cheeky video campaign outlining all the pros of shopping online and all the cons of going into the store.

New Year, New You? Yeah Right: But we could have new deals and new products. We all promise to change and do things differently in the new year and its probably cause of the huge Christmas dinner or the fact that by the time New Year comes around we are all broke and regretting our decisions. So how can we take advantage of this? Leverage the “New Year, New You” mentality with a playful campaign that highlights products to help customers achieve their (often ridiculous) New Year’s resolutions. Create an email series like, “Not Another Failed Resolution!” featuring products that help with everything from organization to fitness goals. Use humor in your ads, such as showing a customer’s unachieved goals alongside your product’s “superpowers” that’ll guarantee success.

Conclusion: Embrace the Madness, Make the Most of It

Christmas traditions are a mixed bag of heartfelt moments, chaotic shopping, and absurd customs that make us scratch our heads every year. But as digital marketers, it’s our job to embrace the madness and transform it into engaging, fun, and profitable campaigns.

So, while we may laugh at the ridiculousness of holiday traditions, we can certainly use them to connect with our audience in a humorous, relatable, and memorable way. After all, if there’s one thing the holiday season teaches us, it’s that people love a good laugh and they’re more likely to spend money on a brand that makes them smile.

So Merry Christmas, may your CTR’s soar, your engagement be jolly and your website load faster than your family’s group chat during the holiday festivities.

 

The 13th Floor is an award-winning full-service marketing agency, specialising in digital and production. With 20+ years of experience, we know this business. We know what works and why.

Call or pop in to start working with the best!

031 492 3290

1st Floor Terrace Building
Lion Match Office Park
892 Umgeni Road
Durban 4001

About The Author

Stuart Somiah - Digital Specialist

Stuart Somiah is a seasoned digital marketer and web developer with over 12 years of experience. From crafting data-driven marketing strategies to developing innovative web solutions, Stuart combines technical expertise with a deep understanding of digital trends to deliver results that matter.

1712731762143
Trying to reach Gen Z on Social Media? Check this out

Trying to reach Gen Z on Social Media? Check this out

A generation born with a smartphone in their hand, where other generations played outside with sticks and stones, this new bunch played with tablets and phones.

Gen Z’s interests and values stem very far from those of other generations. They’re not just “very demure and very mindful,” get on their wrong side and they’ll come at you harder than any controversial celebrity accusations!

Using buzzwords and phrases in your campaign is not enough for social media marketers to properly target Gen Zs. It calls for a calculated strategy that begins with gaining a thorough grasp of this particular audience.

Now is the moment for marketers to learn what drives Gen Zs and how to reach the largest market segment to increase ROI, make the most of your marketing efforts, and attract more potential clients.

How To Reach These Bundles of Joy?

Gen Zs tend to favour TikTok and Instagram over other platforms, and this makes sense if you think about it, since TikTok and Instagram are both very visual platforms. Naturally, a generation that has had a screen in front of them since they were born would be attracted to this.

Gen Zs are the most diverse and inclusive generation compared to previous ones, who honestly didn’t really care if your feelings are hurt. Gen Zs respond positively to campaigns that promote social justice and environmental issues, our little world changers 😊.

They also have a lot going on compared to previous generations, which means they have a shorter attention span. If you want to grab the attention of a Gen Z, your message has to be concise, to the point, and impactful.

Remember when we millennials were young, we were told never to trust strangers, well Gen Z is all about the influencer culture. They’d rather listen to an influencer on purchase decisions rather than their own bank accounts 😁JK, they probably have more money than us millennials.

Since their phones are attached to their bodies and are a vital organ they need to survive, remember to make sure your campaigns are mobile-friendly. You’re never going to get your message to them if your landing page isn’t optimised for mobile!

Generic marketing campaigns won’t work on Gen Zs, you need to make sure the message is tailored. I know I know, if we millennials asked for this, we would’ve been called entitled, but how else are we going to take their money?

Gen Zs trust brands that use real people in their advertising, preferring a more personal touch from their brands. Socially responsible brands have a place in their hearts. Basically, they want to see if your company is doing anything to make the world a better place.

In a Nutshell…

To sum up, marketing to Gen Z consumers is not impossible to crack, but it does take some effort to reach them. Compared to previous generations, they are busy bees, buzzing all over and making every issue their issue to solve. With all the information you’ll find online, you’ll manage to capture the attention of this generation with your marketing quite easily… if you follow the above tips. NO CAP!

The 13th Floor is an award-winning full-service marketing agency, specialising in digital and production. With 20+ years of experience, we know this business. We know what works and why.

Call or pop in to start working with the best!

031 492 3290

1st Floor Terrace Building
Lion Match Office Park
892 Umgeni Road
Durban 4001

About The Author

Stuart Somiah - Digital Specialist

Stuart Somiah is a seasoned digital marketer and web developer with over 12 years of experience. From crafting data-driven marketing strategies to developing innovative web solutions, Stuart combines technical expertise with a deep understanding of digital trends to deliver results that matter.

1712731762143
The Impact of Generative AI in Marketing

The Impact of Generative AI in Marketing

Generative AI has become a vital tool for increased efficiency, particularly in marketing. The magic, however, lies in striking the perfect balance between automation and human connection to keep audiences engaged.

In 1979, the first word processors and spreadsheets hit the market, and everyone was excited about how much easier this would make their lives and how much less they would have to work. Forty-five years later, although technological advances have made it easier for work to be done, it has also created more work rather than less.

Five-page PowerPoint presentations are now 60-page presentations, we have more to say due to the amount of data available to us. While having this data available is beneficial, how we use it can determine the length of our success.

What is Generative AI?

The short answer, which I’m sure everyone is familiar with, is ChatGPT. Generative AI is a piece of software that can generate information for you in real-time based on the database of content it has available to it.

Generative AI in Marketing

So how does this relate to marketing and what benefits or lack thereof would apply to businesses looking to take advantage of this? Well for starters, Generative AI would provide you with the idea, script, call to action and even the artwork for a campaign but would remove the emotional connection of said campaign. This is because AI does not have the emotional intelligence to create a story, it focuses directly on providing an answer to your question.

In my opinion, AI should be used to create ideas about ideas. What I mean by this is, imagine a marketing team needing multiple ad variations for a campaign. Generative AI can quickly produce diverse options, allowing teams to focus on execution and meeting tight deadlines. This acceleration not only saves time but also fosters more innovative marketing approaches.

Google leverages this extremely well in its Ads Manager, where you can create headlines and descriptions based on your ad’s context, like the landing page and existing ads using AI.

We can do a lot with AI, however, the one thing we should NOT do is get carried away as this can lead to brands putting out quantity over quality. Having all the information at your fingertips can be both a blessing and a curse; imagine a child at a sweet shop where it’s all you can eat. Sooner rather than later, he/she would get sick and leave a mess, the same applies to businesses using AI. if everyone decides to take advantage of AI and use it to generate more than they need to, with all the existing noise already online, the internet would just become more of a mess.

In a Nutshell…

Generative AI is undeniably reshaping the marketing landscape, offering new opportunities for personalisation, efficiency, and insight. As brands continue to embrace this technology, they must also navigate the ethical implications and strive for a balance between automation and human connection.

The future of marketing lies in leveraging generative AI, not just to enhance strategies but to create meaningful interactions with consumers. By doing so, brands can foster loyalty, drive engagement, and ultimately, achieve sustainable growth in an increasingly competitive marketplace. As technology continues to evolve, the potential for innovation in marketing is limitless!

 

The 13th Floor is an award-winning full-service marketing agency, specialising in digital and production. With 20+ years of experience, we know this business. We know what works and why.

Call or pop in to start working with the best!

031 492 3290

1st Floor Terrace Building
Lion Match Office Park
892 Umgeni Road
Durban 4001

About The Author

Stuart Somiah - Digital Specialist

Stuart Somiah is a seasoned digital marketer and web developer with over 12 years of experience. From crafting data-driven marketing strategies to developing innovative web solutions, Stuart combines technical expertise with a deep understanding of digital trends to deliver results that matter.

1712731762143